Discover flexible airline policies so you can book with confidence!
What are Flexible Tickets? To provide greater flexibility, some domestic airlines are waiving change fees or offering travel credits for future use in the case of cancellation for new bookings.
These flexible policies vary between airlines and are only available on selected dates. They are labelled as "Flexible Ticket" in our search results for your convenience.
With these flexible policies in place, you can now plan and book with confidence.
Here's our guide to airlines offering flexible tickets:
Air New Zealand (NZ)
Air New Zealand have removed change fees from domestic New Zealand flights departing before 31 October 2021 and international flights departing before 28 February 2022.
This means you can change your flight to a new date or time (within 355 days), or put your fare in credit for a later trip. Please keep in mind that any fare difference will still apply, and the changes need to be made prior to departure. You can opt-in for credit at any time as long as it's before check in closes. Any changes must be made prior to your flight departure.
If your international flight is cancelled due to COVID-19, you can amend your travel within 7 days without a fare difference or change fees. Please keep in mind fare difference applies if travel is in a different product or cabin.
Full details: www.airnewzealand.co.nz/book
If your Jetstar domestic or international flight is cancelled or affected by border restriction changes, you’ll be eligible for a credit voucher for the full value of your booking. You’ll then have a year to use your credit on another available flight or across multiple bookings.
Jetstar have recently extended some credit voucher expiry dates, so you may have more time to use your voucher. Depending on the circumstances, cash refunds or free changes to flight dates or times might also be available. Check here.
Plus, Jetstar's "Flex Bundle" includes no change fees for date, time and name changes, same-day flight changes and credit for cancellations.
Full details: www.jetstar.com/travel-alert
Book any eligible Qantas operated flight, and enjoy added flexibility with unlimited fee-free date changes and the option to change the date of your travel as often as you need. A fare difference may apply.
To enjoy unlimited fee-free date changes, simply book any eligible Qantas flight by 28 February 2022.
If you want to change your dates, simply do so before your scheduled date of departure and Qantas will waive the change fee. You'll need to select a new travel date within 12 months of your original booking date and cover any applicable fare increase for your new flights.
Full details: hwww.qantas.com/nz/en/fly-flexible
- 'Changes' can refer to date, destination or name and vary between airlines and policies.
- Generally, only one free change is permitted per booking, however some airlines are offering unlimited changes.
- While the airline may waive their change or reissue fees, fare differences and/or applicable taxes for booking changes may apply. Changes are subject to seat availability on desired flight.
The above information can change at any time without notice. Information accurate as of 20 September 2021.