Most questions can be answered by searching our FAQs
New members who do not have a password, click here then click the blue 'Join Now' button.
Existing Members click here and enter your email address then click on the "Forgot Password" link. A password reset link will then be emailed to you.
Please note that the input of your password is case sensitive. Therefore, if you are having any issues with the system accepting your details, please check that the "Caps Lock" is not on and your "Number Lock" is on etc. The system will have remembered exactly how you have set it up. IE. dave123 is not the same as Dave123.
If you have already used this link and the password email has not arrived, please ensure that it has not gone directly into your "junk" folder. This is an automated system so as soon as you request the password, the email is generated.
If you cannot access your email account to which the password has been sent, then you can start a messaging conversation with our 24/7 customer support