What are the American Express Membership Rewards Terms and Conditions?
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Refunds of an airfare booked are as per Webjet Terms and Conditions and are subject to the Terms and Conditions of the American Express Membership Rewards program.
Your request for a refund of an airfare booked on the Webjet website is governed by the terms and conditions of the airfare you purchased and are as determined by the airlines.
Please Note: Many fares are non-refundable. Airline charges or cancellation fees may apply to your particular airfare. The turnaround time from the date of your request for refund may take up to 12 weeks. This is beyond the control of Webjet.
Where a refund is applicable, the total booking price in dollars would be refunded to your American Express Credit Card less any applicable charges.
The redemption of points must be via a New Zealand issued card if booking travel on www.webjet.co.nz.
For more details on how to use points for simple, instant travel rewards at Webjet, visit this link.