Most questions can be answered by searching our FAQs
Visit our Travel Insurance page to learn about the cost of the different travel insurance options available at Webjet.
For Sales & General Enquiries for insurance booked on Webjet please phone Allianz Global Assistance on 0800 438 410 between 0800 and 1900 AEST Monday to Friday.
For Claims Enquiries for policies booked on Webjet please phone Allianz Global Assistance on 0800 630 117 between 0830 and 1730 AEST Monday to Friday.
If you have booked Travel Insurance online, you will be emailed an insurance policy after the booking has been processed. If this has not been received, please call the general enquiries number listed above.
For Domestic Travel within Australia & New Zealand and International Travel departing Australia & New Zealand, insurance can be added during the booking process. If you are booking one way travel, please ensure you check the policy dates covered during the booking process as they may display as cover "starting and finishing" on the same date. Therefore, you would need to call Allianz Assistance direct to discuss further.
**Please note that for Trans Tasman flights (Australia to/from New Zealand) insurance will show as "Domestic Trip Cover" on your itinerary. You will be covered accordingly**
Travel Insurance can only be booked prior to departure and the maximum age covered is 70yrs and is for Australian & New Zealand residents only.