How is my email address being used by someone else?
We're Here to Help
Most questions can be answered by searching our FAQs
When attempting to register on the Webjet site and you receive a message advising that the email address is already being used by another member, this means you or another person with access to this email address has already completed the membership form using this email address.
To complete the booking, please click on Review Itinerary which will take you back to the previous page and you will need to log in as an existing member.
If you have forgotten your Webjet password, please click on the forgotten password link and Webjet will email your password to you.
If you would like further clarification or experience any difficulties, please email us at email@example.com. Our Customer Service Centre is open 24 hours a day, 7 days a week.