Most questions can be answered by searching our FAQs
For bookings made from 7th June 2018 onwards:
A Tax Invoice is provided to you upon confirmation of your booking.
Please refer to the attachment on your Webjet Booking Confirmation email called 'Webjet Tax Invoice and Booking Confirmation". The Tax Invoice will be on the final page.
Please note that the above only applies to bookings containing flights.
A Tax Invoice is currently not generated for a booking with a hotel only. We are currently working on a solution to this and we hope to have this resolved very shortly. We appreicate your patience in the meantime.
If you require a Tax Invoice for your hotel booking - please contact us to request that a tax invoice be sent to you.
For bookings made on or before 6th June 2018:
Please contact us to request a tax invoice to be sent to you.
Important Information relating to Domestic Travel
Webjet is an online travel agent (OTA). In this capacity, Webjet acts as an agent for airlines and receive the value of the ticket on behalf of and duly pass this on to the airline.
This means for GST purposes Webjet is not supplying airline travel to its customers. GST is only charged on Webjet’s booking and payment fees. As such the tax invoice will only reflect the GST charged on these items.
Details of any applicable GST on the airline component of the booking can be obtained from the Summary of Charges, which can be found by viewing your booking online under your Webjet profile.