Most questions can be answered by searching our FAQs
Your itinerary is attached to your confirmation email with the subject “Webjet Booking Confirmation”.
You can also log in to your account and access your itinerary under ‘My Bookings”
If you have forgotten your password, please click here.
If you have made your booking as a guest, your “temporary password” can be found on your confirmation email.
Please note: your itinerary is accurate as of the time of booking. You will be notified of any changes to your itinerary via email. You can access your most up-to-date flight details by clicking the ‘View latest flight details’ button(s) in your profile or in any itinerary provided by Webjet (see instructions above regarding how to locate your itinerary).
Please Note: Low Cost Airlines (Jetstar, Tiger, Air Asia & Scoot) are ticketless and do not issue e-Tickets. A separate email will be sent to you directly from the airline as confirmation of your flight/s. The confirmation will include a barcode that you can use for check-in etc.
If you are flying with Jetstar, Tigerair, Scoot, or Air Asia and would like to access your latest itinerary please click on your airline’s name and enter your airline reservation number (located in your Webjet confirmation email). If this is the first time you are flying with Air Asia you will need to create an account on their website using the email address you used when booking.
For all other airlines, a separate email is sent by Webjet providing a link to your e-ticket/s.
Alternatively, you can click on the “View latest flight details’ button in your profile or in any itinerary provided by Webjet (as per above). This will also link you directly to your e-ticket/s.
We recommend printing your e-Ticket as the airline may require it to be presented upon check-in.