Most questions can be answered by searching our FAQs
Please note that the hotel price displayed on screen will be based on the number of people you have selected to be booked in the room. Therefore, you will be advised of the total cost of the per night room rate and then further into the process you will be advised of the total cost of your stay. IE. If you have selected two adults and two children, then this total cost will be displayed during the booking/quote process.
However, if the hotel has any other policy relating to the number of people allowed to occupy a room, then this will be notated on screen during the booking/quote process. Therefore, if the hotel advises that there will be a cost involved for addtional bedding (rollaway and cots etc) this part of the cost will be payable direct. Normally, additional bedding may be required if the people occupying the room do not want to share existing bedding and the hotel allows another bed to be added.
It is best to contact the hotel directly with any specific questions.
If you would like further clarification or experience any difficulties, please Live Chat with our 24/7 customer support.
** For hotels stays outside of Australia, please ensure you note during the booking process if there are any applicable room taxes to be paid direct to the hotel **