Change My Booking

If you process your change or cancellation request online, there is no Webjet fee. Processing your change request over the phone, will incur a Webjet change fee of $50 per person. Please note; airline fees will apply.

FLIGHTS...
Air New Zealand

1. For Air New Zealand domestic:

  • Change My Domestic Booking - Click here (where you know your revised travel dates)
Pacific Blue2. For Pacific Blue / Virgin Blue telephone Pacific Blue / Virgin Blue on 0800 670 000 or if you are calling from outside New Zealand dial +61 7 3295 2296.
Jetstar3. For Jetstar bookings telephone Jetstar on 0800 800 995 or if you are calling from outside New Zealand dial
+61 3 8341 4901. 
 4. For Air New Zealand international and all other international airlines: Click here
HOTELS...
HotelsTo change (or cancel) your hotel reservation, please: Click here
CAR HIRE...
Car Rental

To change your car hire, please contact the car hire company directly

  • Avis 0800 655 111
  • Hertz 0800 654 321
  • Europcar 0800 800 115
  • Budget 0800 283 438

Please quote the following:
1. Family Name used when booking,
2. Pick-up Location
3. Pick-up Date.